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Administer and document basic account activity and execution per NFFG process and procedures and FINRA, NASAA, SEC regulations Conduct periodic review of accounts to communicate account status, explain activities and keep clients aware of new offerings Develop a beginning pipeline of internal/external referral sources in compliance with Navy Federal policies and procedure
Posted 26 days ago
Respond promptly and appropriately to member telephone, digital chat, and all forms of communications inquiries (e.g., account status, address change requests, password resets, update member files, etc.) Assist in responding to client inquiries through various media channels; verify Customer Personal Identity (CPI) during client interaction Execute first call resolution t
Posted 30 days ago
Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.) Diagnose issues through technical analysis of Navy Federal hardware/software; take appropriate action Document operating procedures for installations, configurations and /or administration tasks Formulate and administer equipment maintenance program to
Posted 4 days ago
Lead the group of mainframe system programmers, serving as a knowledgeable subject matter advisor and collaborator in their duties to o Perform overall environment administration. o Design, manage, and maintain the data mirroring solution to ensure disaster recoverability and compliance with established RTO and RPO. o Install, configure, and maintain z/OS operating system
Posted 9 days ago
Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities
Posted 4 days ago
Effective skill in the use of PCs and related software packages Ability to synthesize results of analyses, develop and make recommendations and presents results to solve unique and complex problems Desired Qualification(s) Advanced knowledge of NCUA regulations that govern the activities, products and services of the business unit Advanced knowledge of Navy Federal's func
Posted 9 days ago
Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities
Posted 4 days ago
Engage in organizational effectiveness efforts by consulting on human capital solutions for business challenges Develop, iterate and execute proactive short term and long term human capital strategies with designated client groups one which is connected to company, business and HR team objectives Operate in a key role on the leadership teams of client organizations, worki
Posted 10 days ago
Exhibit behaviors of a Lean Agile Leader through mindset; helps the team embrace SAFe core values, adopt and apply SAFe principles and implement SAFe practices Support the team rules of Scrum, eliminate impediments and lead the team in efforts for relentless improvement and heightened efficiency Ensure technology and service delivery roadmap support the solution strategy
Posted 4 days ago
Exhibit behaviors of a Lean Agile Leader through mindset; helps the team embrace SAFe core values, adopt and apply SAFe principles and implement SAFe practices Support the team rules of Scrum, eliminate impediments and lead the team in efforts for relentless improvement and heightened efficiency Ensure technology and service delivery roadmap support the solution strategy
Posted 4 days ago
Hands on automation skills designing, building, and troubleshooting CI/CD pipelines and Infrastructure as Code of enterprise applications Build and support highly available CICD tools for pipelines and related integrations Design, build, and implement reusable YAML pipelines in Azure DevOps while adhering to best practices Perform analysis of DevOps practices, identify ga
Posted 11 days ago
Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities
Posted 4 days ago
Identify business requirements (e.g., needs, objectives, functions, features, input and output) and translate into delivered technical solutions Utilize Navy Federal approved software development tools and software applications to design, develop, implement and maintain custom code business solutions that align with business initiatives and corporate strategies Facilitate
Posted 12 days ago
Provide strategy, subject matter business/technical expertise and solution development for HR Cloud applications and lead the day to day production support activities of Oracle Cloud HCM workstreams i.e. Core HR, Compensation, Benefits, Payroll, Time & Labor, Absence, Recruiting, Learn, Talent and Performance Management Align the product short/long term roadmap and featur
Posted 5 days ago
Develop the design and build of business intelligence solutions including requirements gathering, design, production implementation and maintenance for the Corporate Activity Based Costing (ABC) system Develop and recommend development of dashboards, customized reports and scorecards based on business requirements Load data marts via common schemas (e.g. Star/Snowflake) u
Posted 13 days ago
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