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Serve as the main contact for the customer in handling a question or problem and keeping the customer updated with timely and frequent updates regarding the progress of the resolution. Initiate contact with customers to try to prevent problems before they occur. Manage, support, and serve the account related needs of an assigned set of strategic customers. Respond to a high volume of telephone inq
Posted 19 days ago
Create a positive customer experience while responding to inquiries received via telephone, fax and email from customers and Field Sales Team members about product availability, costs, and related information. Process customer and Field Sales Team members’ orders and quotes using the company ERP system. Document and resolve non regulated complaints related to Customer Service and delivery is
Posted 1 month ago
Bausch & Lomb Inc.
- Sacramento, CA / Los Angeles, CA / Irvine, CA / 2 more...
Provide leadership and direction while meeting sales goals and managing the sales activities and development of sales representatives. Develop, implement and maintain District business plan to meet District, Regional and Company goals. Implement company policy procedures and managerial controls. Recruit and select qualified candidates to fill open sales positions within the District. Assume accoun
Posted 1 month ago
Serve as medical expert for the B+L Surgical Division, in support of the following activities Support clinical evaluation reports (CER) of Class 3 ophthalmic devices, through review of scientific literature and materiovigilance data. Serve as clinical liaison to R&D project teams for product design, validation and risk analysis Collaborate with internal (R&D) and external (KOL) stakeholders to des
Posted 1 month ago
Bausch & Lomb Inc.
- St. Louis, MO / Irvine, CA / Bridgewater, NJ
(1) Segmentation, targeting, and call planning to support market field force initiatives (2) Support field force incentive compensation design (3) Promotional resource impact and allocation, including field force alignments (4) Return on investment (ROI) Analytics (5) Manage the operational elements of sales including productivity metrics, quota and capacity planning, compensation plan design and
Posted 3 months ago
•Successfully complete a formal training and certification program for all responsible products in the areas of product knowledge and selling skills •Meet or exceed territory sales objectives. •Develop an effective teamwork relationship with other B+L representatives in the sales region. •Support the company’s mission of “Providing the World’s Most Valuable Op
Posted 4 months ago
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