Are you interested in a career that offers specialized on the job training that will enable you to provide exceptional customer service to jobseekers and employers in Pennsylvania? The Department of Labor & Industry is seeking an eager Career Advisor Trainee with excellent communications skills to provide customer-centered services designed to enhance workforce development activities and service strategies. The services we provide are designed to help individuals identify their goals and make them a reality. If you believe you have what it takes to thrive in this position, we want to hear from you!

As a Career Advisor Trainee, you will receive formal and on-the-job training that is designed to help you develop the understanding and competence to provide professional employment services to job seekers and employers to advance employment opportunities in the commonwealth. This position allows you to develop, enhance, and learn to apply knowledge of workforce development programs, services, policies, regulations, legislation, and procedures. You will be learning how to provide group and individual intake services to jobseekers and employers, assisting with developing and conducting workshops, presentations, and orientations to services, as well as acquiring experience in planning and conducting group and individual career counseling and coaching on resume-writing, interviewing, job search, networking, and other topics. You will have the opportunity to gain knowledge and establish proficiency in searching for, verifying, and approving or rejecting new employer information in compliance with established requirements.

Bring your ambition to our department where you will utilize your public contact experience to make a positive impact throughout the Commonwealth of Pennsylvania!

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Lemont Furnace.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
• Note: Upon successful completion of the Career Advisor Trainee training program, Trainees may be promoted to Career Advisor.

QUALIFICATIONS
Minimum Experience and Training Requirements:

• Four years of public contact work that involved interviewing the public to obtain, provide, and evaluate information concerning employment or employability; or
• A bachelor's degree.
• Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  1. your score may be lower than deserved.
  2. you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.