Director, Student Health Center
Orange, CA 
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Posted 10 days ago
Job Description
Posting Details
Position Information

Position Title Director, Student Health Center
Position Type Regular
Job Number SA27824
Full or Part Time Full-Time 40 Hours Weekly
Fair Labor Standard Act Classification Exempt
Anticipated Pay Range $160,000 - $190,000
Pay Range Information
Chapman University is required to provide a reasonable estimate of the compensation range for this position. This range takes into account a variety of factors that are considered in making compensation decisions, including experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Salary offers are determined based on the final candidate's qualifications and experience, as well as internal equity and other internal factors. The anticipated pay range is not a promise of a particular wage.
Position Summary Information

Job Description Summary
Chapman University is seeking an experienced college health leader to serve as the Director of the Student Health Center. Staffed by professionally licensed medical assistants, nurse practitioners, and a Medical Doctor, the Student Health Center
provides primary and urgent care services to the University's diverse student population. The Director will oversee the day-to-day operations of the Center while ensuring that the Center's policies, procedures, and protocols are well aligned with health care laws and regulations and best practices in college health. A deep and working knowledge of these standards and practices, as well as a commitment to ensuring the delivery of high-quality, equitable, and accessible care to students, is
essential. Chapman has set a competitive salary range of $160K-$190K, commensurate with experience and qualifications; housing and benefits are also available.
The Director of the Student Health Center is responsible for providing strategic, clinical, and administrative leadership to the Student Health Center at Chapman University. The Director is expected to maintain appropriate standardized procedures, oversee the effective credentialing and privileging of clinical staff, and ensure the timely review of charts. Reporting to the Vice President for Student Affairs, the Director will lead the Student Health Center through a period of transition, addressing critical operational issues and contributing to the overall well-being of the University's student population. The successful candidate will possess a strong knowledge base in health center operations and experience navigating federal and state regulations pertaining to healthcare compliance standards, policies, and procedures. This individual must be familiar with college student health, understand student identity development and inclusive practices, and demonstrate skill in forming relationships with faculty and staff in other departments (e.g., Office of Peer and Health Education, Student Psychological Counseling Services, Disability Services, Greek Life, Residence Life, etc.). The Director will work collaboratively with medical and counseling providers within a community committed to the holistic health and wellbeing of students.
Responsibilities
Provide leadership to the medical care team:
  • Coordinate with the medical director and other healthcare providers to ensure the provision of high quality, comprehensive, culturally informed, accessible, and confidential medical care for students
  • Supervise healthcare providers and support staff, including contract physician(s), nurse practitioners, and nursing staff; administer credentialing, privileging, orientation, proctoring, and annual performance evaluations.
  • Licensed clinicians: assess and treat students presenting with various physical complaints and provide laboratory analysis of blood, urine, and other samples; non-clinicians: serve as an effective resource and support to providers in this capacity
  • Develop clinician staffing plans for academic year and break periods, balancing needs of staff with timely access to care.
Maintain Standardized Procedures:
  • Oversee the maintenance of standardized procedures for nurses and nurse practitioners and establish a method for quality control and ongoing evaluation of the competence of nurse practitioners authorized to perform patient care in accordance with the California Board of Registered Nursing
  • Confirm that nurse practitioners meet the experience, training, and educational requirements required to perform their position functions in accordance with federal and state rules and regulations

Oversee Credentialing Process:
  • In collaboration with the VP for Student Affairs and the Provost, oversee a credentialing committee of healthcare professionals to review and approve credentialing applications, ensuring education, training, licensure, certifications, and references
  • In collaboration with HR, ensure background checks for all clinical staff, including active live scans
  • Establish schedule for confirming healthcare providers' licensure status

Implement a Privileging Process:
  • In coordination with the Medical Director, administer a process in which a specific scope and content of patient care services are observed, reviewed, and authorized for all healthcare clinicians in three phases; 1) initial application of privileges when a healthcare clinician is hired 2) ongoing evaluation based on credentials, annual performance evaluations, and patient comments 3) the reappointment and renewal of privileges every two years
  • Communicate with the Vice President of Student Affairs and Provost any risk management concerns regarding the privileging of all clinicians before renewal privileging is granted.
  • Oversee peer/chart reviews and maintain a schedule for regular external review of charts
  • Develop and conduct Health Center staff evaluation
  • Review and update as needed all job descriptions for staff and ensure awareness of standardized procedures, including MDs
  • Oversee impaired provider protocols
  • Serve as the primary Electronic Health Record (EHR) administrator and custodian of health records in the Health Center
  • Oversee operation of lab equipment and proper sterilization techniques
  • Maintain on-site pharmacy compliance in accordance with the California State Board of Pharmacy
  • Solicit patient feedback and satisfaction surveys, as well as feedback methods for students and administration
  • Assure quality of care by developing and interpreting Health Center policies, procedures, and standards of care
  • Assure communication and compliance with relevant regulatory boards (e.g., CA Board of Registered Nursing, OSHA), and other governing agency regulations; measure health outcomes against established state-regulated standards and make or recommend adjustments

Other Administrative Responsibilities:
  • Oversee health center budget and other assets, including the procurement and maintenance of medical equipment, supplies, and facility needs
  • Facilitate administration of student health insurance program
  • Collect student health information in accordance with University policy
  • Communicate as needed with federal and state agencies to ensure compliance with laws relating to health care, i.e., communicable diseases, OSHA, prescription medication dispensing, etc.
Required Qualifications
  • A medical degree, an advanced degree in nursing, physician assistant degree, or a master's degree in healthcare administration, public health, or a related field
  • A minimum of 5 years of experience in healthcare administration or management, with a strong background in university health services required; clinical and administrative supervision experience in a health care setting
  • Knowledge of healthcare regulations, accreditation standards, and best practices in college health
  • Strong leadership, strategic planning, and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively with diverse teams and stakeholders


Desired Qualifications
Special Instructions to Applicants
Chapman University is an equal opportunity employer committed to fostering a diverse and inclusive academic global community. The University is dedicated to enhancing diversity and inclusion in all aspects of recruitment and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, military and veteran status, marital status, pregnancy, genetic information or any other characteristic protected by state or federal law.

The University is committed to achieving a diverse faculty and staff and encourages members of underrepresented groups to apply. More information on diversity and inclusion at Chapman University can be found at www.chapman.edu/diversity.

Applicants for Staff and Administrator positions must be currently authorized to work in the United States on a full-time basis. Chapman University does not sponsor applicants for Staff and Administrator positions for work visas.

The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate.
Minimum Number of References 3
Maximum Number of References

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Master's Degree
Required Experience
5+ years
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