Under the direction of the ORIS Service Desk Supervisor, the Business/Technical Support Analyst provides first level Service Desk customer service support based on established escalation procedures and guidelines. Responds to trouble tickets submitted by ORA staff; utilizes various technical resources to research problem resolutions; and documents ...

The IT Talent Development Lead will play a pivotal role in shaping the strategic direction and operational excellence of ITS at UCLA. The Lead will be entrusted with overseeing the IT training development strategy and planning, ensuring alignment of ITS' goals with the UCLA Administration and the university at large. This professional will ...

APB is looking for a candidate that will support various project management initiatives related to UCLA's Oracle Enterprise Planning and Budgeting Cloud Service (EPBCS), known as CBIG on campus. The Planning and Budget Systems Analyst will be trained to provide system administration support which includes oversight of the monthly load of actuals ...

Reporting to the Director of Advancement and Executive Director of the UCLA Ziman Center for Real Estate, this position provides broad and comprehensive project management of the Ziman Center's development (fundraising) activities and undergraduate student programs.

The Manager, IT Financial Management will be responsible for leading and overseeing all financial activities for the IT department, ranging from transactions to financial planning and analysis. The Manager will partner with the IT leadership team to develop and execute financial strategies that align with overall business objectives. This role ...

The User Interface (UI) Designer will be responsible for creating visually compelling and user friendly interfaces for UCLA's digital products and services. This individual will rely on user centered design methods to lead and ideate digital products from concept to delivery. The UI designer will create user flows, wireframes and high fidelity ...

The User Experience (UX) Researcher will be responsible for conducting research studies and gathering data on user behavior, attitudes and preferences in order to inform the design process. They will explore user behaviors and motivations by conducting primary research such as interviews, surveys, field studies, participatory workshops and ...

he Senior QA/Test Analyst is a new role expected to build best in class testing and QA practices at scale. This role will partner with product development, functional leads, and infrastructure teams to drive improvements on engineering practices, elevate existing test and QA capabilities across enterprise product development teams, and introduce ...

The QA/Test Analyst will be responsible for supporting the implementation of industry leading test and QA practices across product development teams, and executing end to end quality assurance test plans and. Additionally, the QA/Test Analyst will accelerate the adoption of testing automation capabilities. Furthermore, they will support ...

The Product Owner, Educational Technology Tools Media Engagement & Collaboration will have a pivotal role in shaping the strategy, deployment, and ongoing refinement of Ed Tech Tools for Media Engagement & Collaboration through creating and supporting a product vision, roadmap, and backlog. They will synchronize these tools with the ...

The Product Owner, Educational Technology Tools for Assessment, Grading, and Proctoring will be instrumental in shaping the strategy, rollout, and enhancement of Educational Technology Tools for assessment, grading, proctoring, and annotation through creating and supporting a product vision, roadmap, and backlog. They will align these tools with ...

The Product Owner, Canvas & Campus Integration will play a critical role in the strategy, implementation, and continuous improvement of Canvas & Campus Integration through creating and supporting a product vision, roadmap, and backlog. They will work to ensure Canvas & Campus Integration align with UCLA's strategic objectives and meet ...

The Platform Engineer will play a key role in enabling the university's "cloud first" strategy by designing, implementing, and managing the university's cloud based infrastructure and services. This role's day to day work will involve a range of responsibilities, from architecture and provisioning to monitoring, troubleshooting, and ongoing ...

The Manager, Security Operations Center (SOC) will oversee maintenance of UCLA's security controls and the monitoring, detecting, and responding to security incidents and threats across the organization's networks, systems, and applications. They will oversee the protection of critical university data information by implementing the most ...

The Manager, Mainframe Services will oversee the efficient operation and maintenance of the university's mainframe systems. This team will ensure optimal performance, conduct routine maintenance, and promptly address any system issues that may arise. Collaborating closely with other IT leaders, the Manager will contribute to the design and ...